FAQ

How do I get my rank after purchasing?
You will receive your rank automatically usually within a few minutes. If not, try using the /changerank command to select the rank you purchased. If you are still having issues, you can contact our support.

Can I upgrade my rank?
Yes, there's a drop-down category to select rank upgrades once you have put your in-game name.

Can I get a refund?
We do not accept refunds. However, if you didn't receive your rank or entered the wrong name you can open a ticket on our discord for us to correct this.

Can I transfer my rank?
We allow you to transfer ranks to other players up to 1 month of purchasing the rank if you are able to provide the tebex transaction id related to the purchase. Once it's transferred its permanent. You can open a ticket on our discord to request this.

How can I contact support?
It's recommended you contact us on our discord which you can join by visiting discord.pvplegacy.net. If you are unable to join the discord, you can also email us at support@pvplegacy.net. Make sure to include your in-game name & the tebex transaction id related to the purchase.

Have any more questions?
You can find more server related information by visiting pvplegacy.net/faq.